As the demand for the booster shot of the COVID vaccine increased, our Humber UXDesign Grad Certificate students tackled the challenge of designing and re-imagining the end-to-end experience for the COVID vaccine booking process in the User Experience Design course (UXD5503).
The final assignment was taking their digital app prototypes and creating an engaging video to bring the end-to-end experience to life.
Here are the top 4 well-presented solutions and presentations.
Team 1: Vax Check - Ariel Wu, Shooka Ahmadi, and Mandeep Rainal
The first team designed a website concept called Vax-Check that could make vaccination booking easy and accessible through a simple 4 step process: First, start a new booking; then, verify your eligibility; find the vaccination center; and finally, verify your booking using a PIN. Furthermore, the website could use your location service to recommend the vaccination center closest to you. There would be space to utilize the voice assistant feature in the future to fasten the booking process.
Team 2: Vaccine Ontario app - Eduardo Saraiva and Eikmanjeet Singh
The second team designed an application conceptcalled Vaccine Ontario. It could recommend the vaccination centers closest tothe user’s location. It even allows them to filter out some centers based onwhat type of vaccine they want to get and the available date. Furthermore, theapp would give the user frequent notifications closer to the vaccination time,a voice assistant to fasten the process, an app help center for quickinformation and easy reschedule their bookings.
Team 3: Vaccine Ontario system app - Susie Lyu and Paul Buning
The third team designed an application concept called Vaccine Ontario System to give the user the most efficient way to book their appointments by using an all-in-app booking process with final email confirmation. Furthermore, a virtual assistant would be able to help the user to reschedule their appointment time if necessary, and to help them to check-in easily - all of this would be done without the need for the user to interact with an actual human being. So, when the the user arrives at the vaccination center, they could simply say to the app, 'I am here for my appointment' and this would enable the voice assistant to mark the person as present. The app would then notify staff at the centre about this and the user would automatically join the queue of people who are being vaccinated.
Team 4: Fight-C app - Victoria Kim and Crivelli
The fourth team designed an application concept called Fight C. It helps to quickly finding the time slot for the vaccine andreduce waiting time at the vaccination center. If the users experience any side effects after being vaccinated, they could refer to the app's post-vaccine care information..